tag:encommunity1.statuspage.io,2005:/historyEN Community Status - Incident History2021-01-25T18:30:29+08:00EN Communitytag:encommunity1.statuspage.io,2005:Incident/60389062021-01-25T18:30:29+08:002021-01-25T18:30:29+08:00[Scheduled] EN-CAS System Upgrade<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>18:30</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>18:30</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>22:49</var> CST</small><br><strong>Scheduled</strong> - The system is still in the final stage of development, part of the core code still needs to be improved. This upgrade will introduce a perfect mailbox authentication system and authentication strategy, and optimize the distribution of static resources to improve the access speed of users in different regions.</p>tag:encommunity1.statuspage.io,2005:Incident/60583942021-01-19T19:57:42+08:002021-01-19T19:57:42+08:00[Unexpected] CN-SH Alibaba Cloud Server Network Down<p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>19:57</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>19:28</var> CST</small><br><strong>Investigating</strong> - Due to the unexpected problems of the server, the network access of the server group in Shanghai was accidentally lost. At present, the service provider is in rush repair, and the recovery time is to be determined.</p>tag:encommunity1.statuspage.io,2005:Incident/60013262021-01-13T08:24:27+08:002021-01-13T08:24:27+08:00[Unexpected] US-LA Server Network Down<p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>08:24</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>10:37</var> CST</small><br><strong>Identified</strong> - Due to the internal problems of the data center on the west coast of the United States, the network access of the server group in Los Angeles was accidentally lost. At present, the service provider is in rush repair, and the recovery time is to be determined.</p>tag:encommunity1.statuspage.io,2005:Incident/59842262021-01-11T07:30:30+08:002021-01-11T07:30:30+08:00[Scheduled] Server Upgrade<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>07:30</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>19:30</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>21:50</var> CST</small><br><strong>Scheduled</strong> - A scheduled server upgrade and routine maintenance will be operated all day on January 1, 2021, which may result in the inaccessibility of all ENC Websites deployed in Shanghai, China (Server ID: Home Shanghai 1 | cn-sh-enc-mz8-180-v1). The upgraded server ID will become: (Home Shanghai 1 | cn-sh-enc-mz8-190v1-4b2)</p>tag:encommunity1.statuspage.io,2005:Incident/59842422021-01-10T13:30:30+08:002021-01-10T13:30:30+08:00[Scheduled] Router Firewall Rules Upgrade<p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>13:30</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>11:30</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>21:54</var> CST</small><br><strong>Scheduled</strong> - The firewall rules of Layer 1 Core Router in Shanghai Area will be completely updated, and the access may be unstable at that time. Home Shanghai 1 | Layer 1 Core Router will be affected.</p>